Shipping policy
Shipping Policy
Order Processing Time All orders are processed and dispatched from our partnered fulfillment centers within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates (Canada & USA) We offer simple, transparent shipping pricing for all our North American customers:
-
Standard Tracked Shipping (Orders under $35 CAD): $4.99 CAD
-
FREE Standard Tracked Shipping (Orders $35 CAD and over): $0.00
Estimated Delivery Time: > Due to high demand and our direct-to-consumer fulfillment model, please allow 7 to 12 business days for your items to arrive.
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.